Privacy Policy

Effective Date: January 12, 2026

1. Information We Collect

‍When you opt in to receive SMS messages from Platinum Miles & Travel LLC (the "Company"), we collect your mobile phone number and your consent to receive these messages. We may also collect information you provide within the text conversation, such as your name or travel reservation details.

2. How We Use Your Information

‍We use the information collected to:

• Send you specific SMS messages you have opted in to receive (e.g., reservation reminders, customer support, or updates).
• Respond to your inquiries and provide requested services.
• Improve our communication and messaging services.

3. Sharing Your Information (Carrier-Required Clause)

‍We value your privacy. Mobile information and text messaging opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes data shared with our technical service providers (such as Zoom) who assist us in delivering the messages to you, or as required by law.

4. Message Frequency and Rates

• Message frequency varies based on your interactions with us and your travel booking status.
• Message and data rates may apply.

5. Your Rights and Choices (Opt-Out & Help)

‍You have the right to stop receiving text messages from us at any time.

• To stop receiving messages, simply reply STOP to any message you receive from us. Once you send "STOP," you will receive one final message confirming your opt-out status.
• For help or more information, you can reply HELP or contact us at support@platinum-travel.com.

6. Data Security

‍We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.