Terms & Conditions

Effective Date: January 12, 2026

Welcome to Platinum Travel. By accessing our website, booking travel services, or communicating with us, you agree to the following Terms & Conditions (“Terms”). Please read them carefully.

1. Company Overview

Platinum Travel (“Company,” “we,” “us,” or “our”) provides travel-related services, including but not limited to trip planning, bookings, concierge services, and travel support.

2. Acceptance of Terms

By using our services, you:

• Confirm you are at least 18 years old
• Agree to comply with these Terms
• Accept our Privacy Policy

If you do not agree, you should not use our services.

3. Services Provided

We act as an intermediary between you and third-party suppliers (e.g., airlines, hotels, tour operators).

• We do not own or control these suppliers
• All bookings are subject to supplier terms and conditions
• Availability and pricing are subject to change without notice

4. Booking & Payments

• All bookings must be paid in full or as specified at the time of reservation
• Prices may vary due to currency fluctuations, supplier changes, or availability
• You are responsible for providing accurate traveler information

We reserve the right to cancel bookings for non-payment or fraudulent activity.

5. Cancellations & Refunds

• Cancellation policies vary depending on the supplier
• Some bookings may be non-refundable
• Refunds (if applicable) will be processed according to supplier policies

We are not responsible for delays in refunds caused by third-party providers.

6. Changes to Bookings

• Changes may incur additional fees
• Requests are subject to availability and supplier approval

7. Travel Documents & Requirements

You are responsible for:

• Valid passports and visas
• Vaccinations and health requirements
• Compliance with destination laws

We are not liable for denied boarding, entry refusal, or travel disruptions due to incomplete documentation.

8. Travel Insurance

We strongly recommend purchasing travel insurance to cover:

• Trip cancellations
• Medical emergencies
• Lost or delayed baggage

Failure to obtain insurance is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for:
  • Delays, cancellations, or changes by suppliers
  • Weather, natural disasters, or force majeure events
  • Injury, loss, or damages during travel
• Our liability is limited to the amount paid directly to us for services.

10. Third-Party Providers

We work with independent suppliers. We:

• Do not guarantee their performance
• Are not responsible for their actions, errors, or omissions

11. Communications & Messaging

By providing your contact information, you consent to receive:

• Booking confirmations
• Travel updates
• Customer support messages

You may opt out of communications as outlined in our Privacy Policy.

12. Intellectual Property

All website content (logos, text, images, branding) is owned by Platinum Travel and may not be used without written permission.

13. User Conduct

You agree not to:

• Use our services for unlawful purposes
• Provide false or misleading information
• Interfere with our website or systems

14. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your data. Privacy policies typically disclose how personal data is collected, stored, and shared with third parties .

15. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of [Insert State/Country], without regard to conflict of law principles.

17. Contact Information

For questions regarding these Terms:

Email: support@platinum-travel.com
Company: Platinum Miles & Travel LLC

Address: 1280 Ocean Parkway, Brooklyn, NY 11230

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